Total Quality Management Study Materials 2020 – Download Study Notes PDF


Download Total Quality Management Study Materials 2020. In this article, we are going to provide the Study Notes for Management Studies. TQM is one of the subjects in the courses of MBA, B.Ed and PG Diploma in Financial Management. Here we provide the materials for the important concepts of Organisational Design, Analysis, etc. Download the Study Books, Important Questions of this subject from Exams Time website for better preparation. Unit wise PDFs are also provided below.

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Total Quality Management Study Materials - Download Study Notes PDF

Total Quality Management Study Materials

Name of the Subject Total Quality Management 
Category Management Studies
Useful for MBA, PG Diploma Courses
Course Type Post Graduation
Article on Study Materials 2020
Study Material Format PDF

Chapters and Topics in Total Quality Management

  • Introduction: Basic Concepts and Approach
  • Quality Management: Leading Thinkers
  • Building Blocks of TQM
  • TQM and Business Strategy
  • Quality-Centered Strategic Planning
  • Economics of Quality
  • Statistical Quality Control
  • Other Concepts, Tools and Techniques-I
  • Other Concepts, Tools and Techniques-II
  • Organization for Quality
  • Quality Culture and Leadership
  • Motivation and Commitment
  • Quality Management Systems
  • Environmental Managemental Systems (EMS)
  • Management Systems for Safety and Health
  • Auditing and Certification
  • Awards and Certification

Quality Management Study Notes PDF

Subject  Download Links 
Quality Management Click Here

Total Quality Management Study Books

Subject  Download Links 
Quality Management Click Here

Other TQM PDFs – Total Quality Management Study Materials

Subject  Download Links 
Quality Management Click Here

Subject in the Universities

This subject will be useful to the students of Business Administration students of Master’s Degree, PG Diploma candidates. The following university students can also download these materials :

  • Bangladesh Open University
  • Pondicherry University
  • Jeppiaar Engineering College
  • M.I.E.T Engineering College
  • University of Pretoria

Subject in the Semesters

TQM subject will be studied by the students in the following semesters of their respective courses :

  • MBA II Semester
  • B.Ed
  • Post Graduate in Financial Management

Important Questions

Some of the important questions on Total Quality Management subject are listed below :

  • What is Quality Management?
  • What are the principal objectives of Quality Management?
  • What is Auditing and Certification?
  • What are the differences between TQM and Traditional Management?
  • Give the basic concepts of TQM?
  • What are the pillars of TQM?
  • Give the Quality Hierarchy?
  • What are the dimensions of service quality?
  • Who are internal and external customers?
  • What are the categories of quality cost?
  • Describe the barriers in the implementation of TQM?
  • Distinguish Manufacturing Service Quality?

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